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  • How do you handle damaged or lost items in shipping?
    In case of damaged or lost items during shipping, we offer a refund or replacement based on the customer's preference. Please contact our customer support team with photos of the damaged items or relevant information for lost shipments to initiate the process.
  • How can I cancel my order?
    To cancel your order, please contact our customer support team at [stajcarstoneworks@gmail.com](mailto:stajcarstoneworks@gmail.com) with your order details.
  • What is your shipping time frame?
    Our standard shipping time frame is 3-5 business days. Please note that shipping times may vary depending on the destination and any potential delays.
  • What information do you collect and how is it used in your privacy policy?
    Our privacy policy outlines the types of information we collect, how we use it, and how we protect your data. We prioritize the security and confidentiality of your personal information.
  • What are the benefits of tinctures?
    Tinctures offer a convenient and potent way to consume herbal extracts, providing various health benefits such as improved digestion, stress relief, and immune support. They are easily absorbed by the body, making them an effective and efficient supplement option.
  • How should tinctures be consumed?
    Tinctures are typically consumed by placing a few drops under the tongue and holding them for about 30 seconds before swallowing. This sublingual method allows for quick absorption into the bloodstream, enhancing the tincture's effectiveness.
  • Are your tinctures made from organic ingredients?
    Yes, our tinctures are crafted from organic ingredients sustainably harvested from the Manistee National Forest area, ensuring the highest quality and purity in every bottle.
  • Do you offer a variety of tincture flavors or blends?
    Yes, we offer a diverse range of tincture flavors and blends, including Indian Pipe, Lion's Mane, Turkey Tail, Shiitake, Maitake, and more. Our selection is continuously expanding to provide a unique experience for our customers.
  • Are there any precautions to consider when using tinctures?
    While our tinctures are crafted with care, we recommend consulting with a healthcare professional before incorporating them into your wellness routine, especially if you have specific health conditions or are pregnant or nursing.
  • How do you source the mushrooms and herbs used in your tinctures and supplements?
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  • What types of natural stones are used in your jewelry pieces?
    Our jewelry pieces are crafted using a variety of natural stones sourced from the Great Lakes area, including Petoskey stones, Quartz, Agate, Puddingstone, Jasper, Sea Glass, and more. Each stone is hand-selected for its unique beauty and quality.
  • Do you offer customization for jewelry pieces?
    Yes, we offer customization services for our jewelry pieces. Customers can request personalized designs and unique modifications to create a one-of-a-kind piece that reflects their style and preferences.
  • How do you ensure the quality and authenticity of the gemstones used in your jewelry?
    We ensure the quality and authenticity of the gemstones used in our jewelry through meticulous sourcing, expert craftsmanship, and rigorous quality control measures. Each gemstone is carefully inspected and verified to meet our standards of excellence.
  • What care instructions should be followed for maintaining the longevity of the jewelry pieces?
    To maintain the longevity of your jewelry pieces, we recommend avoiding exposure to harsh chemicals, extreme temperatures, and excessive moisture. Regularly clean your jewelry with a soft cloth and store them in a dry, safe place when not in use.
  • Can customers request specific designs or personalized jewelry pieces?
    Yes, customers can request specific designs or personalized jewelry pieces. Our team is dedicated to bringing your vision to life, whether it's a custom design or a unique creation tailored to your preferences. Contact us to discuss your ideas and create a special piece that resonates with you.
  • Do you offer engraving services for your pendant jewelry?
    At this time, we do not offer engraving services for our pendant jewelry. Our focus is on handcrafting unique pieces using natural stones sourced from the Great Lakes area, such as Petoskey stones, Quartz, Agate, Puddingstone, Jasper, and Sea Glass.
  • How do you source and craft the stones used in your pendant jewelry?
    We personally rock hunt along the shores of the Great Lakes to find unique stones like Petoskey stones, Quartz, Agate, Puddingstone, Jasper, and Sea Glass. Once collected, we polish the stones to reveal their natural beauty and then wire wrap or set them into stunning pendant jewelry pieces.

Paul and I started Stajcar Stoneworks this year with an idea and a dream to build a business around our love for Michigan’s natural resources and the outdoors. As a disabled veteran, Paul brings incredible resilience, while I draw from my background as a retired scientist and teacher. We are deeply passionate about crafting products that reflect the beauty of our surroundings, and every piece we create comes from a place of care, respect, and a shared commitment to sustainability.

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